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All client testimonials have been submitted by the client to Goldco Precious Metals. If requested by the client, the clients name, and contact information may be changed to protect the privacy of the client.
6320 Canoga Ave 15th Floor
Tarzana, California 91356
Orders made with Goldco Precious Metals are shipped Registered/Insured U.S. Mail, UPS & Federal Express upon receipt of good funds. All packages are fully insured for the value of the products contained and may require a signature upon delivery.
Delivery of Purchased Item(s): Upon receipt and confirmation of good funds in full payment of the purchase price, Goldco Precious Metals shall make reasonable efforts ship metals within five to fourteen (5-14) business days after receipt of good funds. A customer’s order, however, may not be shipped until forty-five (45) business days after receipt of good funds due to market fluctuations and availability. Customers acknowledge that personal checks take a minimum of twelve (12) days to clear Goldco Precious Metals’s bank account. If a customer’s purchase is for a deferred portfolio such as an IRA or a 401K, delivery to the trustee will be as provided in the relevant account documents.
Items Lost or Stolen in Transit: All metals shipped by Goldco Precious Metals are fully insured. If Goldco Precious Metals determines that any item(s) purchased by a customer have been lost or stolen while in transit to the customer by common carrier, Goldco Precious Metals will, in its sole discretion, either refund to the customer the full purchase price for such lost item(s) or replace such item(s). Customer agrees that this shall be the customer’s sole and exclusive remedy for any losses resulting from items lost or stolen in transit. However, should a customer provide any carriers or delivery service with instructions to leave parcels un-attended or if a customer has given them instructions to leave their package with another person or drop off location, Goldco Precious Metals will not accept responsibility in the event of any loss.